Last updated: August 2026
This policy describes how PETREWO actually operates today. It has not been reviewed by legal counsel for every jurisdiction, including data-protection regulations like KVKK and GDPR where they may apply — if you have questions about how it applies to you, contact us using the details below.
Because digital products are delivered instantly and can be downloaded immediately, refund eligibility is more limited than for physical goods — this reflects standard practice for digital-product consumer rights.
If a product is materially defective (for example, the file fails to open) and the issue cannot be resolved, a refund or replacement may be offered at our discretion.
Contact support@petrewo.com with your order ID and a description of the issue.
Payment processing is being finalized. No live charges are currently collected through checkout, so no refunds are applicable at this time. This page will be updated once live payments are active.